Our sales policies

Service and Repairs /Returns

  • Bikes left for service which are not picked up within 30 days of completion are subject to a storage fee of $5.00 per week.
  • Bikes not picked up after 60 days from date of completion:
    •  any parts that were used in the service of the bike are returned to stock
    •  all deposits are forfeited
    •  the bike becomes the property of Bay Area Bikes.  In other words, you just donated your bike to a local charity such as Cycles of Change or Trips 4 Kid
  • Returns or exchanges will be honored only within 30 days of original purchase
  • Returns must be accompanied by original receipt
  • Returns of clothing allowed if original tags are still attached
  • No returns on closeout accessories or clothing
  • Credit will be given in the form of merchandise exchange or in-store credit only; acceptance of any return is at the discretion of management
  • Returns of Accessories are subject to a 15% restocking fee